Last updated: September 2025

This website uses cookies. Some cookies are essential for the site to function properly, while others help us understand how the site is used, improve your experience, or provide relevant content. You can choose to accept or reject non-essential cookies through our cookie banner or by updating your preferences at any time.

For details on how we handle personal data, please see our Privacy Policy.

1. What are cookies? Cookies are small text files placed on your device when you visit a website. They help with things like remembering your preferences, keeping the site secure, and measuring how people use the site.

2. How we use cookies. We use:

• Essential cookies – required for security and core website functions.

• Preferences / Functional cookies – remember your settings and improve your experience (e.g. video playback).

• Analytics cookies – help us understand how visitors use our site so we can improve it.

• Marketing / Social media cookies – allow us and partners (e.g. Instagram/Facebook) to show relevant ads and measure performance.

We only use non-essential cookies (analytics, functional, and marketing) if you give us your consent through the cookie banner.

If you’d like to see the full details of each cookie (including names, providers, and durations), see the Full Cookie List below.

3. Full Cookie List (Cookie Name / Duration / Purpose)

Squarespace (essential & preference cookies)

• ss_cid, ss_cpvisit, ss_cvr — 2 years — Identifies unique visitors and tracks sessions.

• ss_cvisit, ss_cvt — 30 minutes — Tracks active session.

• ss_sd — Session — Maintains session state (e.g. login).

• ss_performancecookiesAllowed — 30 days — Stores visitor’s choice about allowing performance cookies.

• ss_marketingcookiesAllowed — 30 days — Stores visitor’s choice about allowing marketing cookies.

• squarespace-video-player-options (localStorage) — Persistent — Stores video player settings like volume and quality.

• TZ (localStorage) — Persistent — Ensures appointments display in visitor’s local timezone.

Instagram / Meta cookies

• _fbp — 3 months — Tracks visits across websites for targeted advertising.

• fr — 3 months — Delivers, measures and improves relevance of ads.

• datr — 2 years — Security cookie to identify browsers and prevent fraud.

• sb — 2 years — Helps identify browser for login/authentication.

• wd — 1 week — Stores browser window dimensions for display optimisation.

• c_user — Session — Stores logged-in user ID.

• xs — Session — Maintains session for logged-in users.

(Additional cookies may be set if you use services such as Google Analytics, YouTube, or Vimeo. These will only be activated with your consent.)

4. Managing your preferences

On your first visit, you’ll see a cookie banner where you can accept or reject non-essential cookies. You can change your choices later at any time by clicking “Privacy & Cookie Settings” in the footer.

You can also manage or delete cookies in your browser settings. To learn more about cookies in general, visit the ICO website.