Last updated: September 2025

Studio Brook (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.studiobrook.com (the “Site”).

Information We Collect

We may collect the following personal data:

• Name, postal address, email address, and telephone number

• Delivery address (where required)

• Payment details (if you choose to pay by card)

We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so, and we will not ask for more than we need.

How We Collect Information

We may collect your information:

• In person

• Over the telephone or video calls

• By email

• Through our website

How We Use Your Information

We use your information to:

• Communicate with you about services you request

• Carry out our obligations and invoicing

• Provide you with statements of account and updates

• Inform you about changes to our services, events, or other information that may be of interest (you can opt out at any time by emailing hello@studiobrook.com)

We will not share your personal data with anyone outside Studio Brook unless:

• Required by law or court order

• Requested by regulatory authorities for anti-money laundering or fraud prevention

Lawful Basis for Processing

Our lawful bases for processing your data under UK GDPR are:

• Consent (e.g. for marketing communications)

• Performance of a contract (e.g. providing design services)

• Legitimate interests (e.g. running our business, communicating with clients)

Data Retention

We keep personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

International Transfers

Some of our service providers (e.g. Squarespace, Google, Meta) are based outside the UK/EEA. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Your Rights

You have the following rights under UK data protection law:

• To access the personal data we hold about you

• To request correction or deletion of your data

• To restrict or object to our processing of your data

• To withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at hello@studiobrook.com.

Protecting Your Information

We take appropriate technical and organisational measures to secure your personal data. These include password-protected systems, secure payment processes, and best practice data handling procedures.

Cookies

Our site uses cookies to distinguish you from other users. This helps us improve your experience and monitor site performance.

For full details of the cookies we use, please see our Cookie Policy.

Updating Your Details

If any of your information changes (e.g. address), please email us at hello@studiobrook.com so we can update our records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. Continued use of the site after changes indicates your agreement to the new terms.

Contact Us

We welcome any queries or comments about this Privacy Policy. Please contact us at hello@studiobrook.com.

Accessibility

We are committed to providing a website accessible to the widest possible audience. If you experience any difficulty accessing our site, please contact us at hello@studiobrook.com.